Terms and Conditions


Please read the terms and conditions carefully.By using this website, you acknowledge and agree to the terms and conditions below :


means WindowMalaysia Sdn Bhd (858245-M) with its registered address at 4812-0-50, CBD2 Persiaran Flora, Cyberjaya 12, 63000, Cyberjaya, Selangor Darul Ehsan, Malaysia.


means a person, includes a natural person, corporate, organization, or unincorporated body who has completed the Affiliate application and successfully registered himself/ itself as WM’s Affiliate.

WindowMalaysia Website

means the WindowMalaysia’s online website known as https://www.windowmalaysia.my, including its full desktop version website, phone version website and applications owned or operated by WindowMalaysia.


mentioned hereinafter includes but not limited to loss of profit, loss of production, loss of revenue, loss of contract and loss of claim.


mentioned hereinafter includes but not limited to direct, indirect, exemplary, incidental, special, compensatory, consequential or punitive damages.


In upholding our data protection and storage security, WindowMalaysia uses leading technologies and strict security standards to safeguard your personal data and to prevent unauthorised access.

However, WindowMalaysia does not guarantee the accuracy of any information, content or materials that are provided in WindowMalaysia Website. While every care is taken in the preparation of this website, WindowMalaysia is not responsible for any errors or omissions that may occur. All products and services are provided on “as is” basis without warranty of any kind, be it express or implied.

To the maximum extent allowed by law, user of WindowMalaysia Website shall use this website at user’s own risk and he will be solely responsible for any loss or damages of any kind resulted from the usage of any information, content or materials published in this website or posted, emailed, transmitted via WindowMalaysia.

Any reference made by WindowMalaysia in this website to any company or any other entity, or to their services or products is not an endorsement nor should it imply any such endorsement of the quality or fitness of purpose of that company or entity, or its services or products. If services or products provided by any company or any other entity as referred in WindowMalaysia Website is faulty, unavailable or encounters any errors, WindowMalaysia will not be liable for any loss and damages in any manner.

WindowMalaysia disclaims all warranties and conditions that WindowMalaysia Website, its linked site or any other link contained in a linked site is free from viruses or any other harmful components and WindowMalaysia shall not be liable for any loss or damages incurred. It is for the user himself to ensure that any link chosen from this website or its linked site is free from such harmful items.

The links in this website will allow you to leave WindowMalaysia Website. The linked site is not under the control of WindowMalaysia and we are not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. WindowMalaysia is only providing these links as a matter of convenience to the users and is not to be implied as an endorsement of the linked site.

WindowMalaysia shall not be liable for any loss or damages arising out of any breach committed by WindowMalaysia’s Affiliate.


In no event shall WindowMalaysia be liable for any breach, fault, or delay in performance of its obligations if it is attributable to any circumstances beyond the control of WindowMalaysia, including but not limited to hackers, riots, civil commotion, war, emergency, labour disputes, strikes, lockout, floods, changes in law, inability to obtain supplies and any Acts of God, regardless of whether the circumstances in issue is foreseeable.


All editorial content, graphics and multimedia works on this site are protected by copyright laws and other laws and international treaties and belong to WindowMalaysia Sdn. Bhd. and/or its suppliers. These works, logos, graphics, sounds, or images may not be copied, reproduced or imitated whether in whole or in part, unless expressly permitted by WindowMalaysia.

WindowMalaysia welcomes requests for permission to use the content or materials provided on this site. Permission will be granted on a case-by-case basis and interested parties are kindly requested to direct their enquiries by email to enquiry@windowmalaysia.my


Upon registration, you are required to fill in your information (such as name, email address, birth date, gender, zip code, phone number, occupation, industry and personal interests). The purpose for collecting such information is to enable us to serve you better. WindowMalaysia does not rent, sell, or share your personal information with other party or non-affiliated companies except to provide products or services you have requested.

WindowMalaysia may collect information about your activities on this website and other WindowMalaysia’s online activities. The information collected will be used for our internal analysis of online activities while enabling us to provide you with better information that you may be interested in. We provide the information collected to our marketing partners who work on behalf of WindowMalaysia under confidentiality agreements. These companies may use your personal information to assist us in updating you about our offers and promotions. However, these companies do not have any independent right to use or share the information collected.


WindowMalaysia maintains a strict no-return or refund policy once a product has been purchased. You may, however, appeal for a refund for exceptional cases only.All appeals shall be assessed on a case by case situation.

To lodge an appeal, kindly contact our Live Chat Support at www.windowmalaysia.my


The terms and the provision of products and services by WindowMalaysia or WindowMalaysia’s Affiliate shall be governed by and construed in accordance with the laws of Malaysia without reference to Malaysia conflict of laws rules or forum non conveniens, and any dispute arising out of the terms shall exclusively be submitted to the jurisdiction of the competent courts in Malaysia.


If any of the terms of this agreement become invalid, illegal or unenforceable in any respect under the law, the validity, legality and enforceability of the remaining terms shall not in any way be affected or impaired.


No delay by WindowMalaysia in enforcing its right shall operate as a waiver as to its right and WindowMalaysia may pursue further action as it deems fit.